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Established in 2000, Ward Security Services has grown to become one of the UK’s premier security services provider. Operating with clients nationally, Ward Security provides a portfolio of security services, which includes the provision of manned security for a wide range of sites and situations. Employing nearly 1,000 employees who complete approximately 15,000 shifts per month, Ward Security required a solution that would enable them to keep in constant contact with their dispersed teams, ensuring effective engagement and to support lone-workers 24/7 when on client premises.

Having successfully worked with Innovise implementing Timegate, Ward Security wanted to be able to engage and empower their workforce. Ward Security wanted an easy-to-use software solution that would ultimately provide staff with greater freedom, taking away traditional process lag and frustration for everyone involved, as well help drive up productivity Ward deployed the Engagement Pack. Bringing yet more innovation to the business, Ward Security’s objectives align fully with technology adoption for the right reasons at the right time.