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What is Scheduling?

Critical margins are best defended from erosion when delivery is rostered and schedules are regulated and policed as part of standard operation.

Providing you with the means to program in your contracts and ensure that every shift, every employee and every contract is delivered on time and on budget, Timegate enables your business to stay on track.

Quick and easy to digest, Timegate slices and presents management data as schedules or plans, versus your actual delivery. Helping you make informed decisions, Timegate’s scheduling functionality enables you to deliver against the most rigorous service demands.

Scheduling Types

Essential Timegate offers service providers a variety of scheduling options. More importantly, the scheduling can be hybrid to allow operational plans to match the requirements of the contract and/or the business perfectly.

  • Fixed Shift – Best practise and the preserve of Workforce Management experts. This requires a rich understanding of what has been promised to clients, and what you can really deliver from your workforce.  
  • Fill Open post – By correctly cataloguing your contract commitments you will easily identify failures in service delivery in advance of them becoming an issue. This level of detail built on to your operational plans drives better hiring, utilisation and control over sub-contractor use.
  • Flexible shift – This is still better than simple time & attendance. You will know you have delivered enough hours at the right time, but it may be visible to you clients already. Unlike ‘Fixed shift’ and ‘Fill open post’ settings which give you the foresight to address problems, Flexible shifts mean you can be finding out just as you run out of time to sort it. You should really leverage Timegate’s Engagement pack and two way messaging  if you plan to operate this type of planning.
  • Auto-create – Time & Attendance but on steroids. This will offer you more than many time and attendance tools on the market but it is not workforce management. This is a great starting place to build a vision for the operation and then as you see the workforce patterns, and you learn what has been promised to customers (as that’s not always clear) you can migrate to the more mature options at your leisure. Timegate is fully flexible in this respect.

The ability to operate multiple schedule types make workforce management and the accompanying payroll detail, a more effective process.

Integrated rules and matching processes add value too. The plan you schedule is also the plan you follow and resource effectively. This protects the business and contract delivery from margin erosion, under and over-delivery, poor skills mixes on site or on contract and inappropriate selection of employees.

However you want to, or need to control your workforce, Timegate has it covered.


Budgeting & Cost Control

As an FM service provider, cost control on delivery is paramount.

Timegate technology enables budget and cost control in a variety of ways.

Controlling and verifying the complete T&A process, Timegate ensures that workforce activities are optimised to provide best value for money. Alerting you to the unexpected, and feeding the financial processes with precise data, Timegate works to regulate behaviour.

Giving you the means to control your costs and remain on budget, Timegate enables your operation to remain competitive.